{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ec92d6b01c7c409c98d47846a701d05b\" frameborder=\"0\" width=\"1668\" height=\"1251\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1251,"width":1668,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1251,"thumbnail_width":1668,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ec92d6b01c7c409c98d47846a701d05b-0d131f2639a70e49.gif","duration":302.699,"title":"Google Map 評論自動回覆流程實戰","description":"我在測試區手動 trigger 這套 Google Map 自動回覆流程，模擬台北名全店有客人留下兩顆星與內容抱怨等三個小時才動工。AI 會依星等判斷，三顆星以下走道歉與解釋，並要求客人主動私訊或來電。系統會整理欄位如評論內容，星等，AI 回覆時間與內容，並回寫到 Google Sheet。流程還會 pass 給店長，店長在 24 小時內回覆聯繫客人處理。"}