{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ecc1965e7de54182b28acdac2ba3639f\" frameborder=\"0\" width=\"1850\" height=\"1387\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1387,"width":1850,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1387,"thumbnail_width":1850,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ecc1965e7de54182b28acdac2ba3639f-649ab0da6e4e5d3f.gif","duration":228.663,"title":"Resolving Deposit Errors in NetSuite","description":"In this video, I address the issue of receiving an error for a failed deposit push into NetSuite due to a transaction that has already been deposited. I explain the possible reasons for this situation, such as manual inclusion in a prior payment or changes in our reconciliation logic. To resolve this, I recommend investigating the issue in NetSuite using a saved search, focusing on transaction types like customer deposits and refunds. I guide you on setting up the search and filtering by relevant payment types to identify the problematic transaction. Please take action by following these steps to troubleshoot the issue effectively."}