{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ed073d325cda4c759d3451683c804239\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ed073d325cda4c759d3451683c804239-e33a8054b1b7ac4a.gif","duration":297.78,"title":"B2C/D2C | Candy Kittens' welcome email - a review","description":"In this video, I dive into my thoughts on Candy Kittens' welcome email. I highlight several issues, such as the all-image format that lacks accessibility and the complicated promo code that can't be copied. I believe these friction points could deter potential customers from completing their purchases. I also suggest that the email could be more streamlined and focused on the key message. Please take a look and let me know your thoughts!"}