{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ed9e54e93225401ea77770a41c899be8\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ed9e54e93225401ea77770a41c899be8-00001.gif","duration":27.633333,"title":"LionO360 - Ticket/Case Management","description":"Drive your healthy relationship with your customers and ensure a long-lasting deal with them using LionO360 Ticket/Case Management.\n\nEffectively streamline and manage your cases whether raised externally using email or via raised by your internal environment by simply adding new cases using LionO360. With this facilitation, you can get to know both your customers' and employees’ concerns as well as resolve them effectively."}