{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ef1bd99b84ae41d8b3345c06d106aade\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ef1bd99b84ae41d8b3345c06d106aade-47dc26f00d974efd.gif","duration":482.902,"title":"The Birdie Carer App","description":"This Loom explains the Birdie Carer app and how it supports care workers in the field. It covers the home screen schedule visibility, visit details, and offline-first access to client and visit information, using about 0.6 megabytes of data per visit. During visits, carers complete check-in (geolocation or QR), record tasks, medication outcomes, and additional observations in a care log, including timestamped photos for CQC evidence, with a voice input option and a raise concern button for urgent issues. It also reviews in-app timesheets showing time, mileage and travel ahead of payroll, absence request management, and an in-app Message Center with read receipts and an audit trail for official communications."}