{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/eff69d8349e8441f8cf5e168be997dc5\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/eff69d8349e8441f8cf5e168be997dc5-274615ed3476cefb-full.jpg","duration":391.15,"title":"Best practice: Automations &amp; Live chat","description":"In this video we show you how to specifically automise inquiries from the live chat and how to do a handover to whatsapp."}