{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f0f50a5398754b258d44c664cdd0e2a7\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f0f50a5398754b258d44c664cdd0e2a7-912d2802bb350a13.gif","duration":295.3,"title":"Client Adjustments","description":"In this video, I review how adjustments are handled in RocketFuel, specifically when shipping carriers report discrepancies in cost or dimensions. I guide you through navigating to the adjustments page, where you can see logged shipments with changes in width, length, and rate. For example, shipment 15170 had a reported box size difference, resulting in a rate change from $14.19 to $5.00, adding $9.19 back onto our meter. I also demonstrate how to filter records by reasons and dates, and how to customize the table view for better data management. Please ensure you familiarize yourself with these features to effectively manage shipment adjustments."}