{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f13de13b072d4586a59ab6ac32a0705f\" frameborder=\"0\" width=\"1620\" height=\"1215\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1215,"width":1620,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1215,"thumbnail_width":1620,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f13de13b072d4586a59ab6ac32a0705f-3ea434f4cb42005d.gif","duration":271.198,"title":"Troubleshooting NetDocs Check-In and Check-Out Issues","description":"In this video, I walk you through troubleshooting NetDocs check-in and check-out issues, which can be quite frustrating. I cover essential steps like ensuring you have a local network drive selected, using a current web browser, and confirming that ndoffice is installed on your computer. I also discuss how to identify if the problem is document-specific and what to do if you're using different web browsers like Firefox or Brave. If you're on a Mac, I provide specific instructions to follow as well. Please make sure to follow these steps and let me know if the issue persists!"}