{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f1b56150edcf440fb96fef7159517b08\" frameborder=\"0\" width=\"3054\" height=\"2290\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2290,"width":3054,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2290,"thumbnail_width":3054,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f1b56150edcf440fb96fef7159517b08-1e39507574c26de9.gif","duration":147.166667,"title":"Meet CAASI, Your AI Front Desk Concierge","description":"This Loom introduces Casey, the AI-powered client support teammate from Wellness Living that answers everyday questions and helps clients book services. It highlights that Casey uses live data from a Wellness Living account to provide accurate, up-to-date responses 24/7, capturing more bookings without full-time staff coverage. The video explains that Casey can be accessed via the Achieve Client App on the Client Portal or through a website widget, and that preferences like agent name and conversational tone can be customized to match branding. It also covers how conversations are recorded in a communication hub for tracking and escalation, and how results like leads captured and services booked can be monitored."}