{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f1fca7c285b04803924cd746ed16f266\" frameborder=\"0\" width=\"1506\" height=\"1129\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1129,"width":1506,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1129,"thumbnail_width":1506,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f1fca7c285b04803924cd746ed16f266-902b605da9683634.gif","duration":48.2333,"title":"Issue: No connection to EDNA after Microsoft Edge Update","description":"In this video, I walk you through the steps to troubleshoot printing issues related to your web browser. If you're using Google Chrome or Edge, make sure your browser extension is updated. I guide you to check your settings under privacy and security, specifically in site permissions, to ensure that your website permissions are set to either \"allow\" or \"ask\" as default. After making these adjustments, you should find that printing is back up and running smoothly. Please follow these steps if you're experiencing any issues."}