{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f24f0451a50449c9afeb04c12492c65d\" frameborder=\"0\" width=\"1108\" height=\"831\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":831,"width":1108,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":831,"thumbnail_width":1108,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f24f0451a50449c9afeb04c12492c65d-454a5ff58077dd21.gif","duration":102.876,"title":"How to Submit a LOA via Provider Portal or Post","description":"In this quick video, I walk you through the process of submitting a Letter of Authorization (LOA) via a provider portal or by post, rather than the usual email method. I demonstrate how to track the progress of your LOA by saving a record, which allows you to monitor any responses from the provider. You'll see that the LOA will have a postal icon instead of the usual mail icon, making it easy to identify. After saving, you can print the LOA or upload it directly to the provider portal, like Reviva. Please make sure to follow these steps to keep track of your submissions effectively."}