{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f2988fd077564d0f97a305e5cb8e7f81\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f2988fd077564d0f97a305e5cb8e7f81-4d749ac63d4756dc.gif","duration":231.43,"title":"Automating Team Member Removal from Tickets 🤖","description":"In this video, I’m excited to show you a new feature that allows us to automate the removal of team members from tickets based on specific conditions. For instance, when a ticket's status changes to 'signed', we can automatically remove designated team members. I walk you through the steps of creating an automation for this process, including setting the right conditions and actions. After demonstrating the setup, I show you how it works in real-time with a ticket example. I encourage you to try this feature out in your own workflows!"}