{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f2da19876c3e498dab1bce4f82559598\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f2da19876c3e498dab1bce4f82559598-c6b3ef0c9b9ff913.gif","duration":138.832,"title":"3.2 Merging customers and vehicles","description":"In this video, I walk you through the process of merging customers or vehicles and transferring a vehicle to another customer. I demonstrate how to select a customer, merge their data into another customer, and highlight that this action is irreversible. I also explain how to merge vehicles and the importance of understanding that only empty fields will be filled in the primary records. Additionally, I cover the steps to transfer a vehicle from one customer to another. Please proceed carefully with these actions, as they cannot be undone."}