{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f30b35129c39401ba80360388dcdeb6a\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f30b35129c39401ba80360388dcdeb6a-cd07168d4e815827.gif","duration":182.308778,"title":"4. Change Management - Running Manual Flows","description":"In this video, I walk through the successful execution of our flow run, which has allowed us to create all necessary queues and statuses within our district instance. I also updated the environmental variable for a new status with an ID of 2250 and validated our priorities in the ITSM config IDs table. We have established a mapping where priority two is high, priority three is medium, and priority four is low. I confirmed that the priorities align correctly with our configurations, and I am leaving them as default. Please ensure to review the priorities in your own setups to maintain consistency."}