{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f3834d0790d34f448a58e33bf203e714\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f3834d0790d34f448a58e33bf203e714-aaf90f6f9f26b65d.gif","duration":570.99,"title":"Digitalization in Our Industry 🌐","description":"Hi, it's Lori with Easy Repair. I share my experiences with digitalization in our industry, emphasizing the ease and efficiency it brings. I discuss how businesses can improve customer communication and service through digital processes. No specific action requested, but highlighting the gap in customer service and suggesting improvements."}