{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f3fa9cac1ade4671b1cba3d0daeb0994\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f3fa9cac1ade4671b1cba3d0daeb0994-0373effb493b8d8e.gif","duration":202.151,"title":"How to Raise a Claim: A Step-by-Step Guide","description":"In this video, I walk you through the process of addressing any issues you may encounter with our devices. I demonstrate how to log into your account, raise a claim, and provide detailed information about your order and the specific problem you're facing. I emphasize the importance of including a thorough description and any relevant attachments to help our technicians assist you effectively. Additionally, I encourage you to reach out via phone, email, or social media if you need further assistance. Remember, we're here to help you every step of the way!"}