{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f41ee64b668548a08e43465ca132dc02\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f41ee64b668548a08e43465ca132dc02-ae04a20db141091e.gif","duration":143.851,"title":"Customer Research Agent","description":"In this video, I introduce the Customer Research Agent, a tool designed to streamline preparation for customer success managers (CSMs) before their calls. It connects to LinkedIn, Google, and other resources to gather essential information about customers, helping CSMs focus on feature adoption and value. I demonstrate how to use it with an example, showing how it quickly compiles relevant data about a customer and their company. I encourage you to leverage this tool to save time and enhance your call preparation. Let's make our customer interactions more effective!"}