{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f4c759da2a1a4427b8af48a3b0382d58\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f4c759da2a1a4427b8af48a3b0382d58-a5dfad5f7289ec06.gif","duration":85.066667,"title":"Use our Help Centre","description":"In this Loom, I show how to use our Help Center to get support quickly. I start by clicking the globe icon in the top right to choose your preferred language, then I point out the search bar to find articles fast. I explain that articles highlight key info in colored boxes, include videos at the top, and use a table of contents to jump to the right section. I also note you can return to the main menu by clicking the product name. No specific action is required, just use the Help Center when you need help."}