{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f53332b06dad41d88a526eaf2f061b69\" frameborder=\"0\" width=\"2020\" height=\"1515\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1515,"width":2020,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1515,"thumbnail_width":2020,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f53332b06dad41d88a526eaf2f061b69-1fc5f91953b7b761.gif","duration":113.48,"title":"Auto-Reorder Subscription Program","description":"This Loom explains how patients on the premium auto plan can enroll in subscription auto refill programs for contact lenses and other products. Patients can choose a reorder schedule such as a three month supply, with the default option set to buy once, and can select auto reorder to have the product shipped every three months until the expiration date. At checkout, they enter payment details and see a disclaimer confirming subscription enrollment and authorization for charges and shipments, and they are notified in advance of each shipment. The product shows an arrow icon in the order log to indicate it is on subscription, and staff can disable it by turning off the subscription toggle in the patient profile."}