{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f53da768e94c4d8ebade8f68a21ad6c3\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f53da768e94c4d8ebade8f68a21ad6c3-08d6d2a0878fbde9.gif","duration":427.456,"title":"How to Adjust Task Order for Clients","description":"This Loom explains how task order in Duvada workflows affects automatic actions and what to do when clients join at different gestational ages. Tasks run in order within a phase, and automation only triggers after the previous task is checked off; tasks can be skipped or manually run. The speaker uses a gestational email phase example where clients received a welcome email, and the 13 week gestational email was skipped for clients already near 20 weeks, allowing the next email to schedule for October 6. They also note that if a trigger date is already in the past based on the client’s gestational age, the task will not schedule automatically, so it may need to be skipped or run when appropriate."}