{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f54b46cb0d0b4cf880620959acc707c5\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f54b46cb0d0b4cf880620959acc707c5-578a34af33d9e21b.gif","duration":294.592,"title":"How to Import Contacts into Ivorey™ | Getting Started with Ivorey™","description":"This Loom explains how to import existing contacts into Ivory using a CSV export from your previous mailing platform. It recommends cleaning your list first by exporting only active subscribers and excluding anyone who previously unsubscribed to protect your sending reputation. In Ivory, you go to Contacts, choose Import, start a CSV import, upload the file, leave Create an update enabled to update existing contacts, and map fields including tags for segmentation. You can optionally create a smart list for imported contacts, and you confirm consent before starting the import."}