{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f54b5a67c728479eb79fd9380db07789\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f54b5a67c728479eb79fd9380db07789-aff3500736e8e33d-full.jpg","duration":207.3044,"title":"Exploring the Empower Ribbon: SUPPORT and HELP","description":"In this video, I walk you through the support and help features within the Empower Ribbon, highlighting how to quickly access our booking link for technical or training support. I also explain the Help Centre, which contains a wealth of articles, videos, and manuals to assist you. If you encounter any issues, I encourage you to use the \"report a bug\" feature to send us your log files, as this greatly aids our troubleshooting efforts. Additionally, I touch on user settings and how to check your Empower version. Please feel free to reach out with any questions or feedback via our central contact page."}