{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f65212e265b34f6387baf3ef3759f1b8\" frameborder=\"0\" width=\"1878\" height=\"1408\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1408,"width":1878,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1408,"thumbnail_width":1878,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f65212e265b34f6387baf3ef3759f1b8-f1996fd3d55179af.gif","duration":439.385,"title":"How to Post Insurance Payments for Chargebacks","description":"In this video, I walk you through the process of posting an insurance payment onto an invoice, specifically in cases of chargebacks. For example, when a patient purchases progressive lenses with a $200 copay, the insurance responsibility may leave a $150 balance. I demonstrate how to handle a chargeback of $109 by entering it as a negative amount in the insurance amount paid section, and I explain how to calculate the adjustment amount. If you have any questions, please refer to Barney's Help Center or create a support ticket at support.barty.com. I encourage you to apply payments to invoices as needed."}