{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f6f92cebdba64b8ba2fb9cc22703e5ee\" frameborder=\"0\" width=\"1736\" height=\"1302\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1302,"width":1736,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1302,"thumbnail_width":1736,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f6f92cebdba64b8ba2fb9cc22703e5ee-9ef43dfa93c55929.gif","duration":273.9223,"title":"Creating MyPersonas - Step - 3 - Add knowledge to MyPersona","description":"In this step three of the MyPersonas creation flow, I guide you through adding knowledge to Mia Parsons MyPersona. We discussed how to upload documents, such as HR policies or FAQs, which will serve as knowledge sources for answering user queries. I demonstrated uploading a vacation policy document from my local system, and once uploaded, the system will restart to organize the content. I encourage you to focus on the topics your users ask about most often. Please make sure to follow along and upload relevant documents to enhance Mia's ability to provide helpful answers."}