{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f8162fadd6414ef7b0b2a8368e013b81\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f8162fadd6414ef7b0b2a8368e013b81-980474b53374cada.gif","duration":132.113,"title":"Uploading and Mapping JIRA Ticket and User Files","description":"In this video, I walk you through the process of uploading your JIRA ticket file and mapping the necessary columns while addressing any data issues. I demonstrate how to identify and fix any mapping discrepancies, such as missing keys or resolution dates, and how to resolve formatting issues automatically. After ensuring all data quality checks are complete, I explain how to import the file for use. I also cover the same steps for uploading the users file, highlighting that there were no issues in that case. Please make sure to follow these steps carefully to ensure a smooth upload process."}