{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f94c03ef4bac459384429445cd35bb09\" frameborder=\"0\" width=\"4096\" height=\"3072\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":3072,"width":4096,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":3072,"thumbnail_width":4096,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f94c03ef4bac459384429445cd35bb09-d8ec9a033fc6e22e.gif","duration":172.084,"title":"7.2 Create a service reminder automation","description":"In this video, I walk you through setting up service reminders through our automation system. I explain how to choose the right frequency, such as daily for immediate reminders or weekly for larger batches. I also cover the importance of the Reminder for and Due By fields to target upcoming or overdue services effectively. Lastly, I emphasize the need to set the Exclude Reminder Within the Last field correctly to manage reminder frequency. Please ensure the Is Active checkbox is checked before saving your automation."}