{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f9526250456140f9aa340b34c4335fd1\" frameborder=\"0\" width=\"1600\" height=\"1200\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1200,"width":1600,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1200,"thumbnail_width":1600,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f9526250456140f9aa340b34c4335fd1-3cb3d02e70b7010c.gif","duration":2240.88,"title":"Effective Messaging and Announcements in Prisma","description":"In this video, I walk you through the messaging and announcements features in Prisma, focusing on how to effectively communicate with residents. I highlight the importance of managing your inbox, responding to messages, and utilizing SMS and email notifications to ensure residents stay informed. Additionally, I demonstrate how to compose and schedule messages, including using short codes for personalized communication. I encourage everyone to take advantage of the announcement feature to keep residents updated on important information, such as maintenance issues or office closures. Please ensure that residents are adding their mobile numbers to their accounts to opt in for SMS notifications, as this will enhance our communication efforts."}