{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f9a0043a3569426181f4a537b7ef5008\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f9a0043a3569426181f4a537b7ef5008-cf3d7ae4629eca2e.gif","duration":391.9297,"title":"SM Rate Templates","description":"In this video, I provide an overview of SM rate templates and their impact on billing for work orders within the service management module. I walk you through setting up templates, including entering short names, descriptions, and markup percentages for equipment, labor, and materials. Additionally, I cover advanced overrides for labor rates and material costs, as well as the importance of standard item overrides for billable rates. I encourage you to review your current templates and consider creating new ones for the upcoming year if necessary. Please ensure that you check the active status and effective dates for your templates to keep everything up to date."}