{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/f9a325d53d934270a4df89a7abac1cbb\" frameborder=\"0\" width=\"1678\" height=\"1258\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1258,"width":1678,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1258,"thumbnail_width":1678,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/f9a325d53d934270a4df89a7abac1cbb-5eb27d1f1a2dfc0a.gif","duration":357.738,"title":"Customize Return Outcome Order in Admin 👍","description":"Hi everybody, I am Katie, and today I am walking through a new Loop admin feature that lets you customize your return outcome order in the returns flow. You can reorder and toggle image display for Exchange, Advanced Exchange, and Return, and we also let you enable product recommendations and Smart Exchanges beta if available on your plan. I enabled both options to preview the full flow, showed how the mobile ordering changes, and then saved a setup. I then went to the customer portal to show how it appears during return reasons. Action requested, please review your policy options and then drag and drop to set your desired outcome order, including whether to show images, and save it."}