{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/fb3346de611041e5828694edb2b49aaf\" frameborder=\"0\" width=\"1854\" height=\"1390\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1390,"width":1854,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1390,"thumbnail_width":1854,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/fb3346de611041e5828694edb2b49aaf-b9a05538bbbd02bb.gif","duration":183.561,"title":"How to Use Internal Notes","description":"This Loom explains how to use Internal Notes to keep a team aligned within a Text in Church conversation. It notes that Internal Notes currently works only on the website version, not the mobile app, and you start by opening a conversation and selecting Write a Note. You can tag a team member with the at symbol so they receive a notification, while the note appears in the conversation history and stays invisible to the contact. For admins, permissions are managed in account settings under users, where you can control who can create and view internal notes, with the caveat that anyone allowed to view notes can see all internal notes, not only those they were tagged in."}