{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/fb651baeec4246b2ab278542e466b9f3\" frameborder=\"0\" width=\"1706\" height=\"1279\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1279,"width":1706,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1279,"thumbnail_width":1706,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/fb651baeec4246b2ab278542e466b9f3-402e4f74f58043b8.gif","duration":1151.328,"title":"Tour of Birdie's Agency Hub Command Center","description":"This Loom provides a whistle stop tour of Byrdie’s agency hub, the command centre for managing care operations. It explains how the agency hub connects real time data from the carers app and brings clients, team, roster, inbox, daily logs, finance, and reporting into one place, including person centred care plans, smart plan AI transcripts, and medication and MAR tracking. It then covers the rebuilt roster with weekly and daily views, conflict reasons, travel time via drag and drop, and visibility into allocated hours and availability. Finally, it outlines finance flow from visits to invoicing and payroll and the reporting suite including Pulse dashboards and Q score for CQC preparation, plus analytics such as live profit and loss and an average 56% time saving across the full platform."}