{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/fcceb7ee2111434797f20eed5caaba6d\" frameborder=\"0\" width=\"1908\" height=\"1431\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1431,"width":1908,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1431,"thumbnail_width":1908,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/fcceb7ee2111434797f20eed5caaba6d-952dfc33b251a9d8.gif","duration":164.446,"title":"Understanding Do Not Disturb Settings in Ivorey™","description":"In this video, I walk you through the Do Not Disturb (D&D) feature for contacts, explaining how to manage it effectively. I cover how contacts can enable D&D themselves and the importance of honoring their preferences. Additionally, I highlight scenarios where you might need to manually turn off D&D, especially if a contact has recently made a purchase. Please make sure to check the D&D settings if someone reports not receiving emails."}