{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/fcd037c450ab4cb58f93f5cb5d1ae3ef\" frameborder=\"0\" width=\"1906\" height=\"1429\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1429,"width":1906,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1429,"thumbnail_width":1906,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/fcd037c450ab4cb58f93f5cb5d1ae3ef-7361abc614bb5f6f.gif","duration":140.399,"title":"Using the Access Digital Assistant for Non-CSP Users","description":"In this video, I walk you through how to use our Access Digital Assistant specifically for non-CSP users. After logging into Access Call-ins, simply click on the message bubble at the bottom right of your screen and follow the workflow by asking a question. You'll be presented with relevant articles based on your selections. If you find that the article doesn’t resolve your issue, please reach out to your head office user for direct assistance via live chat, or you can explore our help center for more articles. I encourage you to utilize these resources to enhance your experience."}