{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/fcf4f6738fd84a0ea206bd307fd6cc6c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/fcf4f6738fd84a0ea206bd307fd6cc6c-28cd13a431164ad1.gif","duration":3782.52,"title":"&quot;Back to School&quot; Q&amp;A Session","description":"The semester kick-off and Q&A began with introductions and summer reflections, then moved to updates: ~17,000 August lessons, strong student satisfaction, and survey results showing high engagement with teacher training. Operational improvements include automated late-cancellation deductions, self-service rescheduling for B2B learners, and teacher-managed book changes. The Q&A covered strategies for shy students, when to adapt lessons (still strict for company courses), balancing speaking with book work for teens, and preferring Student Space over external tools. Teachers were advised not to extend lessons, to manage pacing, and to use next-lesson revision if needed. Ahead: webinars/workshops every 2nd Friday at 2 pm and coffee breaks every 4th Friday at 2 pm."}