{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/fd624eed64db45578ecf4f6e603a935c\" frameborder=\"0\" width=\"1496\" height=\"1122\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1122,"width":1496,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1122,"thumbnail_width":1496,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/fd624eed64db45578ecf4f6e603a935c-20d81fa28a4de4be.gif","duration":105.939,"title":"How to Use Email Personalization Tokens","description":"This Loom explains how to customize email templates in Swivel using personalization tokens. It describes where to find the full list of tokens by clicking Help, then Email personalization token, and using the chart to match the desired outcome. For example, to include each contact’s first name in the email, insert the “contacts first name” token and ensure the template updates to the correct token format. It then notes inserting your signature and agency information using the sender tokens."}