{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/fd7e6b8ed6104cc8924910ad96440afb\" frameborder=\"0\" width=\"1732\" height=\"1299\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1299,"width":1732,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1299,"thumbnail_width":1732,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/fd7e6b8ed6104cc8924910ad96440afb-46bc7a679594d97a.gif","duration":128.113,"title":"How to Process Credit and Debit Refunds","description":"This Loom explains how to process refunds in your payment manager dashboard for a customer, using Abby Davis as the example. It notes that refunds are only available for credit or debit payments because refunds run through Stripe. If a partial refund is needed, you can switch the toggle, enter an amount up to the original paid total (example given: $5), and add a note before processing. After initiating the refund, the amount paid reflects the refund while the amount due remains zero."}