{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/fddc5b1814c847799db1c6d8f00fb232\" frameborder=\"0\" width=\"2560\" height=\"1920\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1920,"width":2560,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1920,"thumbnail_width":2560,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/fddc5b1814c847799db1c6d8f00fb232-276da3c66f609ab7-full.jpg","duration":1995.8,"title":"Acculinx Gift Automation - Example","description":"This Loom explains how to set up automation for ACU links so gift request emails are sent automatically when projects are marked completed. It walks through creating an email template with dynamic tags for customer and job details such as first and last name, email, address, job value, job category, and sales rep information, plus a configurable subject line formatted with company name and client name. The team discusses assigning different gift options based on project value ranges and ensuring engraving uses the customer last name with an exception for shared last names. A key issue is that the recipient was not selectable in the CC field, so the solution is to route the email to a team member first and have them forward it."}