<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/0023f9951378429daeac743298418915&quot; frameborder=&quot;0&quot; width=&quot;2320&quot; height=&quot;1740&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1740</height><width>2320</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1740</thumbnail_height><thumbnail_width>2320</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/0023f9951378429daeac743298418915-47d84a80cafdfc6d.gif</thumbnail_url><duration>246.5955</duration><title>Enhancing the Claim Summary Experience for Customers 🚀</title><description>In this video, I walk you through the new functionality on the claim summary page, highlighting how we&apos;ve simplified the return process for customers. We now clearly display return credits, deductions, and options for refunds or gift cards, allowing customers to make informed decisions. I also demonstrate how brands can configure handling fees and incentives in real-time, enhancing the overall customer experience. Please take a moment to review these changes and consider how they can benefit our customers. Your feedback on this new setup would be greatly appreciated.</description></oembed>