<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/01552e344a35424cb4d928b81172fa88&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/01552e344a35424cb4d928b81172fa88-full-1694536594017.jpg</thumbnail_url><duration>94.77</duration><title>ConnectWise Remote Support Tool</title><description>In this video message, I will guide you through the process of accessing remote support. You may receive an email from support with a link, so make sure to check your spam folder. I will explain how to click on the link in the email and provide additional tips, such as checking the downloads location in your browser. No action is required from you, but please pay close attention to the instructions to ensure a smooth remote support experience.</description></oembed>