video1.0<iframe src="https://www.loom.com/embed/01af7fde3f4f45629bee3c0ee6467c63" frameborder="0" width="3114" height="2336" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>23363114Loomhttps://www.loom.com23363114https://cdn.loom.com/sessions/thumbnails/01af7fde3f4f45629bee3c0ee6467c63-a7dc26fe9612923a.gif69.113This Loom explains what to do when a customer books, specifically how to add SMS service text consent. You can only add the tag if you have permission for service related texts, and you need to add it before the job is complete in case the system needs to text the customer later. To do this, click the customer contact, open the tag section directly below the contact name, click the plus sign, select the option with the target emoji for service text consent, and then click Save. The Loom ends by confirming the tag is successfully updated.