video1.0<iframe src="https://www.loom.com/embed/01f86a004c134b1e9c309137b4033005" frameborder="0" width="1574" height="1180" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11801574Loomhttps://www.loom.com11801574https://cdn.loom.com/sessions/thumbnails/01f86a004c134b1e9c309137b4033005-6e30acd8ca191968.gif90.054Hey Dave, in this video, I quickly walk you through how to process a refund in Stripe, which will help you handle customer service more efficiently. To refund a payment, just find the order, select 'refund payment,' choose 'duplicate' as the reason, and note that it will take 5 to 10 days to appear on the customer's statement. After hitting refund, it will log the transaction for you. I’ll send you an email to confirm this process, and I'm happy to assist you with any refunds today. Moving forward, I want you to feel confident in managing this on your own.