video1.0<iframe src="https://www.loom.com/embed/0213230624fa449582bcda4ba68f69c1" frameborder="0" width="1728" height="1296" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12961728Loomhttps://www.loom.com12961728https://cdn.loom.com/sessions/thumbnails/0213230624fa449582bcda4ba68f69c1-8dd8c7abc36ba29f.gif309.69In this video, I walk you through the Service Call Management page in Walkabout, which is essential for monitoring our open work. I explain how to access the page and the different statuses you will encounter, such as Aging, On Hold, and Incomplete. It's crucial that we keep our technicians updated on their tickets to ensure timely progress. Please make sure to review these statuses and follow up on any outstanding items.