video1.0<iframe src="https://www.loom.com/embed/0349ab635c834ec3bc0e9fc7f99e82be" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/0349ab635c834ec3bc0e9fc7f99e82be-212b5046c936d8f3.gif191.129In this video, I’m excited to share a new and more effective way for you to enter your tickets. We’ve noticed that over 50% of low-priority tickets are called in, which is inefficient. Instead, please use the help request form for low and medium priority issues to ensure faster resolutions. Remember to include meaningful information in your submission to help us route your request effectively. If you have any questions, feel free to reach out!