video1.0<iframe src="https://www.loom.com/embed/037575218d3b4823b387e998da993bd8" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/037575218d3b4823b387e998da993bd8-b543c61f64f1423f.gif207.098This Loom shows how to access the Health Information Australia (HIA) minor ailment modules in the Pharmacy Hive platform. It explains that the modules support pharmacy assistants with minor ailment counselling and pair with a set of 30 branded health information brochures. Viewers can find the modules under Evidence, Staff, Training, then HIA minor ailment training, where a list of current modules is available with all 30 expected by the end of the year. Each self-paced module includes a clinical overview, a counselling protocol featuring a serial loyalty-focused conversation with an AI video, and a final quiz with a certificate.