video1.0<iframe src="https://www.loom.com/embed/037ebf9511ff4c9c955103ce412b659c" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/037ebf9511ff4c9c955103ce412b659c-556243f41cfc036d.gif125.226In this video, I explain what causes the system to stop simulating product temperature. This happens when a trailer stops transmitting sensor data for more than 90 minutes, so you will see missing simulated temperatures at the route stops. To confirm it, I recommend checking the route stops for no temperature available, then clicking the red exclamation icon next to the trailer name to find a data transmission gap violation, like a 121 minute gap. I also point you to the yellow warning icon for Product Temperature Simulation Not Available details. Please contact your telematics provider to learn why the trailer stopped reporting data during the route.