video1.0<iframe src="https://www.loom.com/embed/040ec3e8de8b446b847c671c0b4db7fa" frameborder="0" width="3840" height="2880" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>28803840Loomhttps://www.loom.com28803840https://cdn.loom.com/sessions/thumbnails/040ec3e8de8b446b847c671c0b4db7fa-2b03fe56d7edd5b0.gif418.967This Loom demonstrates how Coppa AI’s Haapach connects with your existing DCSA API to let forwarders place container bookings without changing their current workflow. It explains that Haapach is onboarded for forwarders and then handles WhatsApp, email, and voice requests by parsing messages, asking for missing information, and preventing errors with validation such as suggesting a correct date when June 31 is entered. The tool creates clean structured bookings in your system, provides reference numbers and tracking links, supports add-ons for upselling, and extracts details from documents like PDFs, commercial invoices, and packing list images. It also enforces compliance by declining invalid or sanctioned shipments, auto-replies in the requester’s language, and follows up quotes that receive no response.