video1.0<iframe src="https://www.loom.com/embed/044f2ce354ff42f9b54c0f6d37f63442" frameborder="0" width="1728" height="1296" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12961728Loomhttps://www.loom.com12961728https://cdn.loom.com/sessions/thumbnails/044f2ce354ff42f9b54c0f6d37f63442-e548984c8cca84e7.gif466.424This Loom reviews the Monday workflow for responding to prospective student emails and managing tickets for the first Monday of the season. The team aims to complete 39 tickets on the 27th, working from February 2026 back through September 2025, prioritizing the most recent inquiries. It explains how to sort inbox items by color, where green is already handled, red needs responses, purple is saved for Julie, and how to add completed items to the perspective board, including linking siblings and avoiding double contact dates. The main emphasis is on using clear email headers with short sections to answer multiple parent questions, always mentioning the 7-day free trial and offering a free trial link at the end.