<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/04ff4c97a23d435caf2fd7aa2eec7ffd&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/04ff4c97a23d435caf2fd7aa2eec7ffd-23af9b91b3ace236.gif</thumbnail_url><duration>246.948</duration><title>Managing Plot and Customer Handover Process</title><description>In this video, I walk you through how to view and manage a plot on Guided Home, starting from the dashboard. I demonstrate how to search for a specific unit, manage customer assignments, and update relevant information, including meter readings and documents. I also explain the process of granting customer access and completing the handover, ensuring they receive a welcome address and activation email. Please make sure to follow the steps outlined for assigning customers and updating their details as needed. Your attention to these processes is crucial for smooth operations.</description></oembed>