video1.0<iframe src="https://www.loom.com/embed/05ca9601005f4ff28d17a752c6b10df0" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/05ca9601005f4ff28d17a752c6b10df0-208dec5e568fb5b2.gif587.081In this video, I’m excited to introduce a new feature we’ve released in Open Beta that allows you to efficiently import issues and users from competitor tools into Jira Service Management using a CSV file. I walk you through the process, including how to map fields and import users, while highlighting some important disclaimers about the current capabilities. I encourage you to try this feature and share your feedback so we can continue to improve it. Please make sure to review the documentation I’ll be sharing for a smoother experience.