video1.0<iframe src="https://www.loom.com/embed/063265540fc04baa84f326dab7cf0154" frameborder="0" width="1400" height="1050" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10501400Loomhttps://www.loom.com10501400https://cdn.loom.com/sessions/thumbnails/063265540fc04baa84f326dab7cf0154-12f98a9b0ce01688.gif566.333333In this video, Jaclyn shares how she uses Jira Product Discovery (JPD) in her role as a Customer Success Manager at Atlassian. She discusses the importance of organizing her book of business and how she groups customers into cohorts based on their lifecycle stages, plus how she uses her favorite feature (impact score) to prioritize outreach efforts. If you have any questions or want to discuss this use case further, please free to reach out here: https://community.atlassian.com/forums/Jira-Product-Discovery-articles/How-Atlassian-s-Customer-Success-team-uses-Jira-Product/ba-p/3033606